Troubleshooting
The things that go wrong, and what they actually mean.
Start here
NermaldoctorOne table: whether the server is reachable, whether its wire dialect matches your binary, the three environment variables, pid/uptime/panes, and how many machine links exist. Most of what follows is a specific answer this gives you.
Nermal: command not found
The CLI is put on PATH the first time the app launches. If it is missing:
- Check Settings → Agents → Install the Nermalcommand on PATH is on.
- On Unix it symlinks into whichever of
/opt/homebrew/bin,/usr/local/bin,~/.local/bin,~/bin,~/.cargo/binyour PATH already covers — if none of those are on your PATH, add one. - On Windows the install directory is appended to your user PATH, which needs a new shell to take effect.
- A
Nermalyou installed yourself is never replaced, so an old one earlier in PATH will win.
Inside a Nermalpane it works regardless, since panes inherit the app's environment.
The server is unreachable
Nermaldoctor says so, and the GUI cannot open panes.
Start it with Nermalserver start. If you are an agent or a script,
do not — tell the user instead. Starting a server they did not ask for
changes what their GUI attaches to.
For logs:
Nermal_LOG=info # must be set before the server starts
Nermalserver logsPanes came back empty
A crash, a kill -9, or a reboot takes the shells with it — that part is
unavoidable. The screens should come back: Nermalkeeps a capped tail of each
pane's output (256 KiB) and hands it to the pane that reopens on that id.
It is consumed once. If a pane was restored, then closed, then reopened, the second time there is nothing left to restore — that is by design, not a bug.
"The background server is still running <build>"
Nermalupdated in place, so the app is new and your panes are still served by the previous build. Restarting the server picks up the new one and ends every process in every pane. There is no hurry — do it when your panes are idle. Updates →
A remote machine will not connect
| Message | What it means |
|---|---|
| "running an old Nermalserver that this copy cannot talk to" | The server there predates your client's protocol. Let Nermalupdate it — this ends every session on that machine. |
| "running a newer Nermalserver than this copy" | Update Nermalhere instead, or replace the server there. |
| "answered, but not as a Nermalserver" | Something else is listening, or the binary is not what Nermalexpects. |
| "Nermalno longer has a way to reach <machine>" | The SSH link dropped. Reconnect from the switcher. |
Nermal-m <machine> never dials a fresh connection by design — it uses a link
the local server already holds. Connect from the GUI first.
⇥ or ⌃ R is not doing what I expect
Both are switches, and turning one off hands the key straight back to your shell:
- Settings → Input → Prompt → Tab completion
- Settings → Input → Prompt → History search
If they do nothing at all in a particular pane, the shell there probably has no shell integration — elvish, xonsh and friends run fine but do not get the prompt layer.
The directory stopped following my shell
The Files panel, new splits, and the sidebar's repo grouping all follow the
directory the pane's shell reports (OSC 7). If the pane is frozen on one
directory while you cd around, something in the pane is not reporting it.
The usual cause is a shell you started by hand. Nermalinjects its
shell integration into the shell it launches
for the pane, and nothing else: run zsh at a bash prompt and that nested
shell has none. Locally you rarely notice, because oh-my-zsh reports the
directory itself — but the cwd reporter sits at the end of its
lib/termsupport.zsh, behind
if [[ -n "$INSIDE_EMACS" || -n "$SSH_CLIENT" || -n "$SSH_TTY" ]]; then
return
fiso over SSH, where sshd sets those, sourcing stops there and the reporter is never defined — only the title hooks above that line still run. A nested zsh on a remote host therefore reports nothing, from either side, and the pane keeps showing wherever the outer shell was.
Make it the shell Nermalstarts. On the remote host:
chsh -s /bin/zsh # then reconnectNermalasks the host for $SHELL at connect time and bootstraps that shell,
so this is what moves the integration into your zsh — oh-my-zsh keeps working
beside it. Starting zsh from a login script, or exec zsh from your
.bashrc, does not help: both run after (or instead of) the shell Nermalset
up.
Or report the directory yourself. If you cannot change the login shell,
add this to the remote ~/.zshrc — it restores directory tracking only, not
prompt marks or command status:
# Report the working directory to Nermal(OSC 7).
autoload -Uz add-zsh-hook
__Nermal_cwd() { printf '\e]7;file://%s%s\a' "${HOST:-localhost}" "${PWD//\%/%25}" }
add-zsh-hook precmd __Nermal_cwdIt is safe to leave in place afterwards: when Nermalis integrating that
shell, the two hooks simply report the same directory twice. The bash
equivalent is PROMPT_COMMAND:
__Nermal_cwd() { printf '\e]7;file://%s%s\a' "${HOSTNAME:-localhost}" "${PWD//%/%25}"; }
PROMPT_COMMAND="__Nermal_cwd${PROMPT_COMMAND:+;$PROMPT_COMMAND}"Two other reasons a pane never reports its directory:
- The shell is not one Nermalintegrates. It injects into zsh, bash, fish,
PowerShell and nushell locally, and into zsh, bash and fish over SSH — a
remote host whose
$SHELLis anything else gets no bootstrap, silently. - You gave the shell your own arguments in
shellor acustom_shellsentry, which turns the injection off by design.
Where Nermalcan see the pane's processes it falls back to reading the
foreground process's working directory, which is why an unintegrated shell in
a remote workspace mostly keeps up — that fallback is a poll, though,
sampled while the pane produces output, so it can lag a cd until the pane
writes again. There is no such fallback for an SSH pane (the processes are
on the far end) or for a local pane on Windows.
⌥ B types ∫ instead of moving a word
That is macOS's default. Turn on Settings → Input → Keyboard → Option (⌥) acts as Meta.
CJK characters have a gap on the right
Your CJK fallback advances 1.0em while the primary face advances 0.60205em, so the glyph does not fill its two-column slot. Install Maple Mono NF CN — it is already first in the fallback chain and fits Hack exactly — or change the primary face. The full explanation →
A theme in my themes folder is not showing up
Settings lists it under Not loaded from the themes folder, with the reason.
Usually a missing required key: background, foreground, accent, and ansi
(with eight normal and eight bright entries) are all mandatory.
My config.json edits did nothing
If the file cannot be parsed, Nermalstarts on defaults and keeps your original at
config.json.corrupt — check for that file. Otherwise:
- An out-of-range number is clamped, not applied literally.
- An unrecognised enum value falls back to the default with a log line.
scrollback_limitapplies to new panes only.- An unknown action name in
keybindingsis skipped with a warning.
Selecting text inside vim / less selects the app's own thing
Hold ⇧ while dragging to keep the gesture local, or turn off Settings → Terminal → Mouse → Report mouse to apps.
Nermalcapture … | head -1 printed a Rust panic
An old build's behaviour when the reader hangs up. The data you asked for still
arrived. On such a build, redirect to a file and slice the file instead of
piping into head. Current builds exit 141 on Unix, which is exactly what
cat does.